Policy terms & conditions

Terms of use agreement

 

Welcome to Island Mixup. The Website is owned and operated by Island Mixup.

Please take time to carefully read through the following terms and conditions, because they form a binding agreement between you and Island Mixup. By accessing the Website or by using any of its services, you indicate your acceptance to these Terms. If you do not agree with any or all the Terms of Use, you are not permitted to access the Website or use any of its services. Please submit any questions that you have regarding the Terms to: orders@islandmixup.co.uk

Use of the website

When using the Website, you can review food and place an order for food. Upon completing your order online, Island Mixup will review your order and acknowledge receipt with an e-mail message that will be sent to your e-mail address. Please note that an e-mail notification does not mean your order has been accepted. The production, delivery of your order and the charge of your credit card will be deemed as an acceptance of your order.

 

Availability

Our services are available only to, and may only be used by individuals who can be legally bound by contracts under the applicable law. Each user of the Website must have a valid credit or debit card and a valid e-mail address for contact purposes. Island Mixup is available only for credit and debit card types which are listed on the Website.

The Website is not intended for use of children under the age of 18. If you are under 18 years old, you can browse the Website, but you may not place an order online or provide iIsland Mixup with any of your personal information. Island Mixup will permanently delete a child’s personally information if a parent so requests by sending an e-mail to orders@islandmixup.co.uk

Acceptable use of the Website

Subject to these Terms you may access and use the Website and order online.

The following Terms define the acceptable use of the Website. While using the Website you agree not to carelessly -

 

Interfere with or disrupt the functionality of the Website;

 

Disobey or breach these Terms or any other applicable instructions conveyed by Island Mixup.

 

Impersonating any person or entity, or making any untrue statement about your identity, employment, agency or affiliation with any person or entity;

 

Provide false or misleading credit card details and/or false delivery address when placing an order online;

 

Displaying the Website or any part thereof in an exposed or concealed frame;

 

Email, transmit or otherwise make available any information and materials that infringes third party’s right, including Intellectual Property Rights;

 

Email, transmit or otherwise make available software viruses, Trojan horses, warms and any other malicious application to computers and networks;

 

Email, transmit or otherwise make available any information or material which may constitute conduct that would constitute a criminal offense or civil wrong doing.

 

Email, transmit or otherwise make available any information or material which may be deemed threatening, abusive, harassing, defamatory, libellous, vulgar, obscene or racially, ethnically or otherwise objectionable.

 

Fees and Payments

The current rates of the items posted on the website are set by Island Mixup and are subject to change or be varied at any time. All fees are given in Pound Sterling, unless expressly stated otherwise. Any changes in price will take effect immediately after being posted on the Website.

Return, refund and cancellation policy

We will not accept any return nor will any refund be made once the order has been delivered and accepted by the customer. You have the right to cancel an order by telephoning:

in the case of any advance order (which is/are order(s) placed more than one day before a requested delivery date), up to 2 days day before the order is due to be delivered; or

in the case of same day orders and deliveries, within a reasonable time prior to any food being used to start preparing your order.

If you wish to cancel an order after food has been used to start preparing it, you will be charged the full price of the order and no refund will be due to you.

In the unfortunate circumstance that Island Mixup needs to cancel your order after it has been accepted, we will notify you. Island Mixup reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation.

You will not be charged for any orders that Island Mixup Cancels. Any payment made prior to an order being cancelled by us will be reimbursed using the same method originally used by you to pay for your purchase.

 

Delivery

 Please note that if we have to redeliver your order due to you not being at home at the time of delivery, this will be at your own cost and under these circumstances your order will not be re-cooked unless you wish to pay for it.

 

Amendments to the Terms

Island Mixup may from time to time change its Terms, including any and all documents, forms and policies incorporated. Any changes will take effect 30 days after an initial notification was posted on the Website's homepage or any other relevant web pages on the Website. Other changes will take effect 7 days after their initial posting on the Website, unless the Terms are amended to comply with legal requirements, where in such cases the amendments will become effective as required.

You agree to be bound by any of the changes made in the Terms, including changes to any and all documents, forms and policies incorporated. Continuing to use the Website will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, then you must avoid any further use of the Website.

 

Disclaimer of Warranty

YOU ACKNOWLEDGE AND AGREE THAT THIS WEBSITE IS BEING PROVIDED FOR USE "AS IS", AND THEREFORE YOU WILL NOT HAVE ANY PLEA, CLAIM OR DEMAND VIS-A-VIS ISLAND MIXUP IN RESPECT OF THE WEBSITE'S PROPERTIES, ABILITIES, LIMITATIONS OR COMPATIBILITY WITH YOUR NEEDS. THE USE OF THE WEBSITE IS ACCORDINGLY BEING MADE AT YOUR SOLE AND WHOLE RISK, WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY OR ACCURACY.

INFORMATION AVAILABLE ON THE WEBSITE, INCLUDING MENUS AND DELIVERY TERMS, ARE PROVIDED BY ISLAND MIXUP AND AT THEIR SOLE RESPONSIBILITY. ISLAND MIXUP DOES NOT WARRANT, AND HEREBY DISCLAIMS ANY WARRANTIES, THAT THE WEBSITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT THE WEBSITE IS FREE FROM ALL HARMFUL COMPONENTS. USE OF INFORMATION OR CONTENT OBTAINED FROM OR THROUGH THE WEBSITE IS AT YOUR OWN RISK.

 

Indemnification

You hereby agree to indemnify, defend and hold harmless Island Mixup at your own expense and immediately after receiving a written notice, from and against any damages, loss, costs, expenses and payments, including reasonable attorney’s fees and legal expenses, resulting from any complaint, claim, or demand, arising from, or in connection with your use of the Website, or your breach of these Terms, or any other terms, rules or regulations applicable to the use of the Website, or the order, shipment and use of the Products.

 

Contact details

You may contact Us by email at: orders@islandmixup.co.uk, or by using the contact details hereunder.

Island Mixup contact details:

Island Mixup

42A Harrow Rd, Wembley HA9 6PG

orders@islandmixup.co.uk

 

General

The Terms and Conditions constitute the entire agreement between you and Island Mixup with respect to the use of the Website and the services therein.

 

Island Mixup Website - All rights reserved. Your best Caribbean Food in Wembley!
Address: 42A Harrow Rd, Wembley HA9 6PG

Telephone: 0208 900 8626

Design by Damy Mocellin

We accept all major cards.